NURS FPX 8008 Assessment 4

NURS FPX 8008 Assessment 4 The Patient Perspective of Person-Centered Collaborative Care Student Name Capella University NURS-FPX8008 Person-Centered Care in Doctoral Practice Professor Name Submission Date   Patient Perspective of Person-Centered Collaborative Care From a patient’s point of view, healthcare can give us valuable insights about the effectiveness of person-centered care (PCC). Patient experience is important in understanding how PCC impacts health outcomes (Ewunetu et al., 2023). The assessment discusses the lived experience of a stroke patient who underwent treatment at Lakeside Rehabilitation Hospital. The insights highlight the transformative impact of individualized care, patient-centered communication, and multi-disciplinary collaboration on the patient’s rehabilitation. The experience of the patient is used as a lens to explore the real-world benefits, challenges, and learning points of delivering care in a way that empowers patients to be active collaborators in their care, not only as consumers of services but also as emotional, personal, and social beings. Context The purpose of the reflective interview is for the clinician to gain insight from the patient’s experience to give him/her a deeper understanding of collaborative care as a person-centered approach. The patient who has just recovered from stroke is included in the dialogue in Lakeside Rehabilitation Hospital. The patient shares his or her experience of how coordinated, individual care affected recovery. The patient emphasizes the need to be treated as a whole person, using personalized treatment, shared decision-making, and communication support. Continuous and trusted rehabilitation and healthcare services were achieved by multidisciplinary teamwork between rehabilitation staff, therapists, and support services (Yu et al., 2023). The patient also identifies the need for emotional support, continuity of care during the weekend and improved peer relationships as areas for improvement. The interview offers insights into what person-centred working can do to facilitate recovery and how health and social care professionals can do more to attend to emotional, information and relational needs of patients. Benefits of the PCC Approach The patient’s journey at Lakeside Rehabilitation Hospital is a great example of how immediate patient recovery and quality of life benefits from PCC. The insights from the patient shed light on three important advantages of PCC: personalized communication, tailored therapy, and dignity through shared decision-making (Ahmed et al., 2022). These are critical factors to foster trust and empathy with patients. Individualized Communication One of the best things about it is the personal interaction. Customizing the communication to the patient’s needs positively affects recovery and self-confidence. The use of visual support, clear language, and early involvement of a speech-language therapist was explained to the patient with a speech impediment and enabled him to be heard and engaged more easily (Yu et al., 2023). This personalized approach to communication helped to reduce frustration and build trust, ensuring that the patient felt understood and that their needs and preferences were taken into account. Personalized and Motivating Therapy Another benefit the patient mentioned was the development of therapy sessions around the patient’s interests, such as reading and gardening. The strategy engages the patient in the ordinary exercises and helps them stay motivated and engaged. The approach represents the spirit of PCC by encouraging the patient to be an active participant and by developing care plans that fit patients’ lives, aspirations, and values (Levitan & Schoenbaum, 2021). The identification with care nurtures long-term motivation and emotional strength in recovery. Respect for Dignity and Shared Decision-Making Lastly, the patient mentioned that all the stages of care were respected and he/she was treated with dignity. Despite assistance being required, the patient’s autonomy was respected, and choices were listened to in all decisions. This respectful collaboration with the patient during a vulnerable time and the perception of control, which is typically missing in health care environments, is the result of the collaboration (Ahmed et al., 2022). It’s a more humane and promising form of care to treat the recipient as a partner instead of a recipient. Challenges Encountered by Patients in Active Participation in PCC Being an engaged patient is a big opportunity and a lot of challenges as an active member of the health care team. Patient-centred collaborative care focuses on the patient in the care plan, on taking into account personal preferences, and on the exchange of information between multidisciplinary teams (Ahmed et al., 2022). Collaborative care fosters respect, empowerment, and trust, and allows patients to be valued and involved in their own healing. At Lakeside Rehabilitation Hospital, PCC was clearly demonstrated in how the care team made the necessary adjustments for the individual after a stroke. For instance, communication interventions were tailored to overcome speech challenges, such as using pictures and simple language, in order to keep the patient active in learning about the treatment regimen. Rehabilitation treatments were tailored to suit individual interests, including the use of ‘gardening therapy’ to increase motivation and emotional healing. This can be difficult for the patient, too, because he or she is a part of the care team. Medical interventions, especially when the situation is urgent and emotional, create a high-stress situation. Under such circumstances, for patients, it can be challenging to take in information, think of alternatives, or make decisions with confidence (Kayes and Papadimitriou, 2023). Whilst person-centred care is based on shared decision-making, it can be very challenging if it is not supported with adequate emotional support and accessible, timely communication (Klein, 2023). While concerns with the quality of mental health services in the first phase of recovery are not directly associated with poor mental health outcomes, they can negatively affect emotional recovery and autonomy, as experienced by patients. Smooth coordination between departments and specialists is required for the flow of information. The absence of staffing uniformity, such as fewer team members at weekends, may lead to a delay in therapy or to queries going unanswered, impacting the continuity and flow of care (Sharma and Gupta, 2023). Technology may take time to communicate to patients or update patient information, and they may not be sure of progress or what they can expect next. The gaps reduce the patient’s